The Observer, London

Hybrid working (London Newsroom + 1 day remote flexibility)

Who are we?

The Observer’s promise is in the name. The Observer bears witness; the best of journalism being curious minds at work. It loves the arts and ideas, both for their own sake and because they can change lives. It’s proudly progressive, but has no party allegiance. It’s open to different arguments and its editorial independence is non-negotiable. We are building a new Observer across print, audio and digital. We’re here to build journalism that lasts.

Impact
This is a high-impact role at a pivotal moment. You’ll shape how audiences experience The Observer digitally influencing how we:

• Grow and retain subscribers

• Deliver value through product experiences

• Bring journalism to life across platforms

Your work will directly contribute to the future of one of the world’s most respected news brands.

About the role

You’ll own and evolve The Observer’s digital product experience across web and app.

Working at the intersection of editorial, commercial and technology, you’ll turn ideas into products that drive audience growth and deepen engagement.

Responsibilities

• Own and drive the product roadmap across Observer.co.uk and native apps

• Balance user needs, business priorities and technical constraints to deliver meaningful outcomes

• Lead sprint planning and prioritisation to maximise impact

• Translate complex ideas into clear product requirements, user journeys and success metrics

• Partner closely with editorial, marketing and engineering to bring ideas to life

• Identify opportunities through data, user insight and market trends

• Deliver end-to-end product development — from concept through to launch and iteration

• Track performance, learn fast and continuously improve

About you

• You’re a thoughtful, commercially minded Product Manager who cares about both the “why” and the “how”.

• You’re comfortable navigating ambiguity, bringing people together and turning ideas into tangible outcomes.

• Think strategically but act pragmatically

• Enjoy working cross-functionally and influencing without authority

• Care deeply about user experience and storytelling

• Are curious, proactive and comfortable challenging thinking

• Take ownership and follow through

• Experience managing digital products, ideally in subscription, media or content-led businesses
  A test-and-learn mindset — you use experimentation to drive decisions

• Strong prioritisation skills — you know how to focus on what matters most

• Confidence working with technical teams and translating complexity into clarity

• Ability to build clear product narratives and align stakeholders

• Strong communication skills — written, verbal and visual

• A user-first mindset with an appreciation for great design and content

Salary & Benefits

• 30 days holiday + bank holidays

• Private healthcare

• Group income protection & life assurance

• Generous Pension

• Cycle to Work scheme

• Interest-free season ticket loan

• Free snacks and drinks in the Newsroom

• Hybrid working (London Newsroom + 1 day remote flexibility)

Our Process

We aim to run our interview process at pace and with clarity at every stage, recognising how challenging it can be to balance alongside other commitments or interviews. The number of stages will vary depending on the nature and level of the role, but we see this as a two-way process and hope you’ll enjoy the opportunity to meet a range of potential future colleagues.